Help centre
How can we help?
Pearbae hosts small, in-person social events where you can meet new people and grow your circle. Find answers about events, bookings and your account below, or get in touch with our team.
- Email ushello@pearbae.comReplies within one working day
- WhatsApp+91 84338 82200Quick questions about events
- Instagram@pearbaeEvent updates and announcements
Frequently asked questions
About Pearbae
What is Pearbae?
Pearbae is a social events platform for meeting new people in real life. We host small, curated in-person evenings, with games, guided conversation and trained hosts, so you can make new connections without the awkwardness of walking into a room of strangers.
Who are the events for?
Adults aged 18 and over who want to widen their circle: people new to a city, people looking to meet like-minded folks, or anyone who prefers real conversation to scrolling. Some events have their own age range, which is shown on the event page before you book.
Which cities are you in?
We currently host events in select cities across India and add new ones as our community grows. Open the Events section of the app or website to see what's coming up near you.
Events & bookings
How do I book an event?
Pick an event in the app or on pearbae.com, sign in with your phone number, answer a few quick questions and pay securely. Your ticket appears under My Bookings in your profile straight away.
What happens at an event?
A host welcomes everyone and runs the evening: icebreakers, team games and conversation prompts that do the introductions for you. There's no pressure and no need to approach anyone cold. You'll be chatting within minutes.
Can I come with a friend?
Yes. Each guest needs their own ticket, so ask your friend to book separately for the same event.
Where can I find my ticket and the venue details?
Open your profile and go to My Bookings. Each booking shows the date, time and venue address. You can also add the event to your calendar from its event page.
Payments & refunds
How do payments work?
Payments are processed securely through our payment partner. We never see or store your full card details.
Can I cancel and get a refund?
Refunds on cancelled bookings go back to the original payment method (card, UPI, wallet and so on). Any discount or promo code applied at booking is deducted from the refund. For anything about a specific booking, contact us with your booking ID and we'll respond within one working day.
What if an event is cancelled by Pearbae?
If we have to cancel or reschedule an event, we'll notify you and either move you to the new date or refund you to your original payment method.
Safety & community
How do you keep events safe?
Every guest is ID-verified, trained hosts are present for the whole event, groups are kept small, and everyone agrees to our code of conduct before attending. Anyone who breaks it is removed and banned.
How do I report someone or a safety concern?
During an event, speak to your host at any time. Afterwards, use the contact form below and choose "Safety concern / report a user", or email us directly. Every report is reviewed by our team and treated confidentially.
Is Pearbae suitable for under-18s?
No. Pearbae is strictly 18+. Underage accounts are removed immediately. See our Child Safety policy for details.
Your account
How do I sign in?
Sign in with your mobile number. We'll send a one-time code to verify it, so no password is needed.
How do I update my profile?
Go to your profile in the app or on pearbae.com/profile to edit your name, photo and details.
How do I delete my account?
Open your profile and tap Delete account. This permanently removes your account and personal data, subject to our Privacy Policy. If you can't sign in, send us a deletion request through the contact form below from your registered details and we'll handle it for you.
Contact support
Didn’t find your answer? Send us a message. For questions about a booking, include your booking ID so we can help faster.
For legal or grievance matters, write to compliance@pearbae.com. See our Terms & Conditions, Privacy Policy and Child Safety policy.